We want you to love your ORIONCOVE purchase. If you are not completely satisfied, you may return any item within 30 days of delivery for a full refund. There are no restocking fees, and your refund will be issued to the original payment method once we receive and inspect the returned merchandise.
To initiate a return, please contact our customer service team at [email protected] or call (206) 555-0142. Include your order number and the item(s) you wish to return. We will provide a prepaid return shipping label for your convenience.
Items must be returned in their original condition—unworn, unused, and with all tags and packaging intact. Once your return is received, please allow 5–7 business days for processing. Refunds will be issued promptly.
For any questions regarding your return, our team is available at the contact details above. Return packages should be sent to:
ORIONCOVE Returns
1201 Third Avenue, Suite 2000
Seattle, WA 98101
This policy applies to all purchases made directly through ORIONCOVE. We reserve the right to refuse returns that do not meet these guidelines.